FEED ME MORE

FEED ME MORE
http://frostwhisper2012.blogspot.com/2012/10/feed-me-more.html

 

 

I AM JUST A REGULAR IT GUY
A Filipino-Chinese Person

I AM BY NO MEANS A BOSS or MANAGER in the Corporate World

I DO NOT EVEN HAVE THAT POSITION WRITTEN ON MY RESUME

ALL THEY WILL SEE

IS THAT

I AM A CALL CENTER AGENT

A LOWLY GUY

WHO ANSWERS THE PHONE

MULTIPLE TIMES PER DAY

LIKE A VOICE RECORDING

I HAVE BEEN LIKE THAT 

FOR SO LONG GOD KNOWS WHEN

HERE IS WHAT SEPARATES ME FROM ALL OF THE MASSES

I KNOW HOW TO HELP 

AND AS IN HELP

THE VERY PERSON THAT I AM ABLE

TO TALK TO RIGHT THAT VERY MOMENT

ON THE PHONE

THAT MOMENT IN TIME

TO LISTEN
TO CARE

AND FIX THE PROBLEM
WITH LIGHTNING-FAST EFFICIENCY

 

AND I TELL YOU
I REALLY REALLY LEARN SO MUCH FROM THE WWE
AND THE BUSINESS OF PROFESSIONAL WRESTLING

 

WWE - THE SOAP OPERA FOR MEN

FOR OVER 50 YEARS 

THE REVOLUTIONARY FORCE IN SPORTS ENTERTAINMENT

HOW TO HAVE A GOOD ENTERTAINMENT PRODUCT???

WE HAVE 

DRAMA, ACTION, COMEDY

SUSPENSE, MUSICAL, TOP-NOTCH COMPETITION

FROM THE VERY BEST ATHLETES IN THE WORLD

CATERING TO ALL KINDS

ALL AGE BRACKETS

ALL GENDERS

ALL SOCIAL CLASSES

ALL LANGUAGES

ALL COUNTRIES AROUND THE GLOBE

ACCESSIBLE ON 

PRINT, TV, RADIO, ONLINE, SOCIAL MEDIA, ETC.

A GOOD PRODUCT 

THE ORDINARY PERSON

CAN SPEND JUST ONE HOUR

TO RELIEVE HIS STRESS AWAY

ONLY ONE HOUR

AFTER SAY MAYBE NINE HOURS OF HARD WORK

ONE HOUR

BEFORE BEDTIME

TO FORGET THE STRESS OF REALITY

TO BRING HAPPINESS 

TO THE VIEWER

IN A MAKE-BELIEVE WORLD

THE VIEWER PAYS HIS HARD EARNED CASH

HIS HARD EARNED MONEY

MONEY THAT HE COULD SET ASIDE

TO PUT FOOD ON THE TABLE

JUST FOR THREE HOURS

TO WATCH A PAY-PER-VIEW-EVENT

HAPPINESS....

IS INDEED ONE'S OWN TREASURE BOX

DEEP DOWN INSIDE YOUR HEART

Vincent Kennedy McMahon

BE LIKE VINCE....

HELL YEAH!!!

I WANT TO BE LIKE VINCE McMAHON ONE DAY

YES! YES! YES! 

THE EGO-MANIACAL TYRANNICAL VINCE McMAHON

THE OWNER OF THE COMPANY 

THE SAME OWNER

WHO GETS HIS VERY ASS KICKED EVERY TIME

IN THAT VERY RING

HE HAS BLED

IN THAT VERY RING

THAT VERY RING HE HIMSELF CREATED 

AS THE CORPORATE OWNER

 

RYBACK

FEED ME MORE - Ryback

3 M B - Three  Man Band (?)

Any Sales Ploy or Marketing Slogan these days..
Has to come in
1, 2s or 3s

3 Letters

3 Words

1 Letter Icon

Anything more than that I guess...
People will just throw out the window
People wouldn't give a DAMN about that
Wouldn't You Agree???

AND YES 

I WANT MORE !!!

SO

FEED

ME

 

MORE

THE GREENER PASTURE

THE GREENER PASTURE
http://frostwhisper2012.blogspot.com/2012/10/the-greener-pasture_26.html


 
I have been in the Corporate Life particularly in the IT Helpdesk Business for 12 Years and Counting. 
I have constantly been hearing this saying over and over and over again...

FINDING GREENER PASTURE ON THE OTHER SIDE

Well...Here is my take on this common saying.
Don't take me wrong...I WANTED TO FIND THIS GREENER PASTURE!
For me it was not the Money (The Green Buck) but Another Place to call HOME.
I wanted sooooooo much to migrate to the USA, to Canada, to Australia, to New Zealand.


 
WHY???
BECAUSE I HATE LIVING IN THE PHILIPPINES!!!!

 

I have done nothing in My Life but to pursue this GOAL.
BUT....I COULD NOT...I COULD NOT DO IT....
I FAILED!!!....I FAILED MISERABLY!!!!
WHY CAN NOT I DO IT???!!!

 
Because I know, First-World Countries like the USA, UK, China always, always believe that the PHILIPPINES, our VERY OWN COUNTRY...is A LAND OF DOMESTIC HELPERS...A LAND OF MONKEYS AND FORESTS....A BEACH PLACE.
The Philippines is a Third-World Country, Impoverished, Dirty, Corrupt.

THE PHILIPPINES and INDIA are on the SAME LEVEL.
AND in the IT Helpdesk Industry, INDIA....
Well, let us just say....Their Quality of Work is Always Suspect.
Just like a cheap throw-away China-made product from Divisoria/CDRKing.



BUT!
Here is another way of looking at this common phrase...FINDING GREENER PASTURE ON THE OTHER SIDE




YOUR GREEN PASTURE IS RIGHT THERE WHERE YOU ARE RIGHT NOW!!!

Again...

YOUR GREEN PASTURE IS RIGHT THERE WHERE YOU ARE RIGHT NOW!!!



 
I CAN MAKE MY WORLD A BETTER PLACE....
RIGHT HERE, RIGHT NOW!
A HAPPY PLACE!
RIGHT HERE, RIGHT NOW!

 
THAT IS WHY WE DO NOT HAVE TO BE DISCOURAGED!
WE CAN MAKE THE MOST OF WHAT WE HAVE...
RIGHT HERE, RIGHT NOW!



 



http://frostwhisper2012.blogspot.com

WORSE THAN TRASH

Those who DO NOT FOLLOW RULES are TRASH,
but those who DO NOT CARE about THEIR COMPANIONS 
are WORSE THAN TRASH!!!
- Hatake Kakashi 
Naruto: Team 7

Photo: http://www.rubberslug.com/user/ce78f7cf4ea14759aabcd5d2b2b10726/701211-2918344-kakashi%20bells%20thumb.jpg




I reflected on this statement for some time now and found that it does apply to our Everyday Lives, no matter what the setting is!  Maybe this was what was guiding me all these years....

I believe that this is really A MATTER OF THE HEART...A PERSONAL CHOICE!!!

I have been in the Call Center - IT Technical Support / IT Helpdesk Industry for 12 years now and counting.  From Sykes Asia, Accenture and now Hewlett-Packard Philippines.  

I was never, never ever, able to follow ANY PROCESS that I really did not like at all...I would constantly argue and argue to my Superiors, Team Managers, Quality Analysts WHY?! I needed to follow the Process laid out...when I really felt that there was SOMETHING WRONG!!! I tried my best to analyze myself why I have this kind of behaviour.
* I am very, very proud and happy working in Hewlett-Packard HP now by the way!

Why should I follow YOUR Process, when I can definitely discern and sniff out that you are only fooling/contradicting themselves and making things soooo hard for the customer and myself???!!! Why should I follow your process when it is something that you just made up in your head and wanted to apply to the Helpdesk Policies when it definitely makes NO SENSE AT ALL!!!! You only want this because you are only concerned about the STATISTICS!!!

Maybe that "Something Wrong" was that I really felt for my Customer at that point in time that he/she needs help, he/she needs someone to listen. There is a saying in Basketball that come the 4th Quarter of the Game...you throw ALL the Statistics of the past games and quarters OUT OF THE WINDOW....Whoever wins the has the most HEART! ONLY THE ONE WITH THE MOST HEART AND WHO WANTS IT MORE WINS THE GAME!!!

I was never ever able to get a Passing Mark in my QA Scores....BUT.....I racked up THE MOST NUMBER OF COMMENDATIONS a Month, every Month!  And THAT is what I believe WHAT MATTERS THE MOST! NOT being a STATISTIC but being the RIGHT PERSON at the RIGHT TIME to HELP MY CUSTOMER NOW!  I am very, very proud of doing this....And, I think this is where people get PROMOTED OVER the others! 

A LOT of Commendations = Good Feedback from Customer/Client = A Notification to your Supervisor = A "Nice Job!" Letter = A Good Performance Rating = A Hefty Salary Bonus!
 * A very profound thought...Now that I am writing about it... :)

And now, in my life, in all my ups and downs...I have thought and realized that I can not do things on my own....I need HELP....it has to be a TEAM Concept....a TEAM effort that will get you over any challenge in life.  But still, this Principle still guides me today....TO GENUINELY CARE AND HELP THE PERSON NEXT TO ME!  CHARITY BEGINS AT HOME!

I will try to be a better Teammate, a better Person, a better Team Player. But I still need to HELP and CARE.  And if I can not do that.....then EVERYTHING IS USELESS....I AM WORSE THAN TRASH!!!